The building that
once housed James Lawrence’s Harrowsmith and Equinox magazines was a classic
three-storey Victorian farmhouse constructed out of traditional red brick;
there were wood-panelled walls and floors that creak. In the late 1980s, when
Doug Bennet, then editor of Masthead magazine, a trade title covering the
magazine business, visited Camden House Publishing, located north of County
Road 1 in the hamlet of Camden East, Ontario, he found it empty. Curious, he
walked through to the back to find staff clustered around a barbeque grill,
drinking beer, and playing volleyball on the lawn.
“What’s the
occasion?” Bennet asked, suspecting a birthday or engagement. Someone replied,
“This is our normal Friday.”
While most magazines didn’t enjoy backyard barbeques every week, industry
veterans remember a time—a golden age—when money flowed, staff was plentiful
and budgets were big—or at least biggish. In the decades before the internet
and mega-media companies, producing magazines was the main goal. “There was
something about the love of creating a beautiful product,” says Dianne
Rinehart, whose career has included stints at Flare, Homemakers and Maclean’s. “Magazines are very
beautiful.”
If labour-intensive back then. Everyone worked on typewriters, and
corrections were made using Wite-Out. To get an accurate word count, stories
would be retyped on special copy paper. Art directors would wax the back of galleys
and stick them down on paste-up boards, and corrections would be made by
piecing words together letter by letter. Writers might call in to dictate their
stories while a staffer transcribed them.
More than two decades later, the magazine industry has been radically
transformed. Canada’s major magazines are now owned by corporations, whose
primary focus is not magazines, often public companies beholden to the bottom
line and shareholders. It’s not just about producing “beautiful” magazines
anymore, either. The rise of the internet has led to pressure to build robust
websites, often maintained by magazine staffers now burdened with extra
responsibilities, but without compensation for their heavier workload.
Editorial positions are dwindling as roles are consolidated. Management blames
the decline in ad revenue, but when the economy recovers, few believe that jobs
will return or pay will increase.
Editors,
meanwhile, won’t voice their discontent publicly. Out of the 20 staffers
contacted for this article, only one agreed to be interviewed. It’s not
surprising; they’re probably worried about losing their jobs.
* * *
During the 1990s,
convergence was a term popular among media
moguls. In 1994, Rogers Communications purchased Maclean Hunter Ltd. (including its major magazine brands,
such as Maclean’s and Chatelaine) for over $3 billion. For Canadian
publishing, this was an important moment: its largest magazine publishing house
had just been absorbed by a corporation propelled by its cable services.
Today, in addition
to Rogers, four other companies dominate the Canadian magazine industry:
Transcontinental Media, St. Joseph Media, Reader’s Digest and TVA Publications,
a subsidiary of Quebecor Inc. Together they are known as “The Big Five.”
Thirty-six of the 50 biggest-earning magazines in 2008 were published by the
five businesses, which together generated an estimated $471 million of the $608
million earned by the top 50.
But even though it publishes numerous high-revenue magazines, Rogers still makes most of its money from its wireless and cable services.
According to Masthead Online numbers, it takes less
than four days for Rogers Wireless to earn
the same amount of money Chatelaine, Canada’s
biggest magazine by revenue, makes in a year. A large part of
Transcon’s and St. Joseph’s business comes from printing, and the former
is also a major newspaper publisher. Quebecor’s main businesses are newspapers and TV.
As the major
corporations have consolidated their properties, magazine editors have been
asked to consolidate their roles. The true number of jobs lost since the
beginning of 2009 is unquantifiable, though in the past year at least 250
magazine workers were laid off, a significant number in a business that’s never
been staff-heavy. That’s meant more work for those left behind, but no more
money—or time.
Rogers Media was
one of the big shedders of jobs: last year Masthead reported that it laid off approximately
100 employees. Ken Whyte, already the editor and publisher of Maclean’s,
became publisher of Canadian
Business, Profit and
MoneySense.
Maclean’s
art director Christine Dewairy became responsible for all four magazines, where
previously each book had a dedicated art director or a shared one.
Transcontinental
similarly downsized last year, movingCanadian Home & Country online and selling Outdoor Canadaand Canadian Home Workshop; the toll there was
approximately 65 people laid off in Toronto, Montreal and Vancouver. Remaining
staff were forced to take one week of unpaid vacation, while senior managers
worked two weeks without pay. Caroline Andrews, publisher of TheHockey News and the web-based TV Guide, took over the same
role at Canadian
Gardening
and Style at Home. (Andrews sees this
development as survival: “When the page counts aren’t there, you don’t have the
luxury of having three publishers.”) And it’s not just publishers who are being
escorted out by security. Copy editors, who enhance the quality and credibility
of a publication, are being treated as luxuries. “That is a bit of a dangerous
trend,” says Bob Sexton, president of the Canadian Society of Magazine Editors.
“It seems that media workers are expected to do more with less and for less.
And I don’t think that’s a fair expectation.” According to a 2008 survey of the
industry by the Professional Writers Association of Canada, 29 percent of
magazine staff felt conditions have deteriorated since they began working.
Staff numbers
aren’t the only thing that’s dropping. St. Joseph and Reader’s Digest, like
Transcon, imposed mandatory days off without pay in 2009 (Rogers proposed a 20
percent cut—in the form of a four-day workweek—but only a handful of employees
took it). That said, magazines have never been a place for people to make their
fortunes. According to the most recent Masthead salary survey, in 2006 the median annual
income of a senior editor was $50,000. “To me, it’s an undervalued and
underappreciated industry,” says Sexton.
* * *
Chris Powell,
former media editor for Marketing magazine, the ad-industry trade, wrote
an article for MastheadOnline in April 2009 about his experience being
laid off. He wrote: “Sadly, we won’t be the last publishing employees to ponder such
things. Not as long as legacy media companies continue tossing journalists
overboard in a futile attempt to staunch their losses. The situation is dire.”A flurry of comment followed. “So many
companies pay lip service to innovation and then use the same old tired methods
to solve problems which often only slow the downward spiral,” wrote one visitor
to the site. “Yes, Rogers has saved money in the short term by cutting payroll,
but do they have a strategy to generate revenue in this new environment—that
would be innovative!” Elsewhere on the site, someone else observed: “Those who
say the more experienced staff are the most vulnerable are correct. The days of
working until retirement are gone. They no longer want to foot the high
salaries, health care, etc. for older workers. Get em cheap and get em
cheerful…that is the new rule.”But
aside from these types of anonymous comments on websites, most laid-off
staffers are keeping mum; many have severance packages that legally silence
them.
Is there any way
to change things for the better? Some suggest unionization might help. Most
newspapers and broadcast organizations are organized, but with a few
exceptions, like Maclean’s and NOW magazine, very few mags are. But the
editor-in-chief of Metro isn’t convinced. “I’m not sure that
unionizing magazine staff is going to create more jobs,” says Charlotte Empey,
who has worked in magazines most of her career. “I don’t think it’s going to
generate better salaries, I don’t think it’s going to result in higher
freelance rates.” And it’s true that newspapers and broadcasters, where unions
are the norm, have seen hundreds laid off or offered severance packages in
2009.
* * *
Quarto
Communications’ offices are located in a three-storey red brick Victorian in
downtown Toronto, rather reminiscent of the old Camden House. This space houses
Cottage Life,
Outdoor Canada,
Canadian Home Workshop and Explore.
Upstairs, it’s cozy. Owner and publisher Al Zikovitz’s second-floor
office walls are painted forest green and there’s a fireplace. Glass doors
along the back lead out to a patio where the Quarto crew grill burgers in the
warmer months. During the summer, staff have every second Friday off, with pay,
and there’s an in-office shower for those who bike to work. In good years,
Zikovitz doles out bonuses—although that last happened in 2007. In the basement
there’s a compartment on the bottom shelf of a fridge labelled “Beer” that’s
full to the brim.
Zikovitz’s objective is to make sure his employees want to come to work
in the morning. “I have this theory: If you really love your work, you’re going
to do a great job,” he says. Consequently, he runs Quarto’s magazines
differently from the way his counterparts at the Big Five conduct their
business, with their multi-tiered levels of management and codified procedures.
As proof of his bona fides as a non-corporate kind of guy, Zikovitz is fond of
pointing out that he takes his turn changing light bulbs: “I’m just a part of
the team.”
Quarto is, of course, a small haven in a bleak industry, employing only
55 people, compared to about 800 at Rogers Publishing, 480 at Transcon Media
and 350 at St. Joseph’s publishing division. Last year Quarto bought Canadian Home Workshop and Outdoor Canada from Transcon.
Mid-level editors at Quarto are “comfortable,” but hardly Rolls-Royce rich:
they make from $40,000 to $45,000.
Douglas Thomson, editor of Canadian Home
Workshop,
has been at Quarto since the purchase of his mag last fall. To him, the environment
on St. Patrick Street is quaint and family-like. “It’s not heaven here,” he
admits, “but it’s a realistic place that does its best.”
Patrick Walsh, editor of Outdoor Canada, is a little more enthusiastic. He had been excited
about working at Transcon, but after a couple of years with the printing giant,
he felt as if the company didn’t do anything with Outdoor Canada, nor felt any
loyalty to its brand. He and his co-workers joked that they’d come to the
office one day and their pass keys wouldn’t work. Coming to Quarto inspired
obvious renewed passion among the staff, he says.
Clearly, for a
magazine editor, 14-hour
days and unimpressive salaries are not deal-breakers. “This business isn’t
about a 40-hour work week. There’s no such thing as nine to five,” says
Andrews, the Transcon publisher. What troubles the magazine industry is not the
long hours or bottom-of-the-barrel wages, but the constant feeling of
uncertainty—the feeling that you can never make a mistake or stand up for
yourself. The problem is that magazine publishing companies can use those
feelings to their advantage to keep wages low and hours long. Fear is a
powerful motivator.