It's July 27, 1998. As the sun sinks behind
the Detroit skyline, the diamonds splashed across the fa?ade of
Windsor's new casino begin to fade. So too does the glare thrown
off by the bone-white streets specially constructed to
accommodate the big, shiny white-and-aquamarine monstrosity. In
the half-light of dusk, the massive, rainbow-coloured neon canopy
protecting the main entrance makes the casino look like a UFO-a
UFO that, disguised to land on the Las Vegas strip, has been
blown off course and crashed into the north bank of the Detroit
River, across from the site of the old Windsor farmer's market.
They must be friendly aliens, though, because they've
invited 6,000 area residents inside. The gala marking the opening
of Windsor's permanent casino facility promises to polish
Windsor's reputation as party capital of the province. Along with
decidedly B-list celebrities like Regis Philbin and Robin Leach,
there's an Austin Powers look-alike, a 007 impersonator who
descends to the floor by pulley-rigged jet-pack and bungee
gymnasts. The food includes 3,500 pounds of shrimp, 30,000
canap?s and-I didn't get an invitation so I can only imagine the
magic-turnips carved to look like angelfish. Prudently, the party
planners have stocked 180 cases of champagne and 510 cases of
wine to wash it down. (Similarly prudently-and in accordance with
gaming commission regulations-the PR people have ordered all
media cameras off the floor by 9 p.m.)
The gathering
has been in full swing for a couple hours when Marty Beneteau,
metro editor for The Windsor Star, ducks out
the back door to call the paper. He almost doesn't need a
phone-the Star's offices are only three blocks
east-but he pulls out his cell and punches in the newsroom
number. He's checking on the night staff, busy stuffing late copy
and photos into tomorrow's edition for the 200,000 other plebes
who didn't get an invitation.
When the paper goes
out-headed "Opening Night Glitters" in 90-point-it features a
two-page photo spread and 70 inches of copy. As the climax of the
biggest event in the life of the city this decade, the magnitude
of the story has not been lost on the Star.
Each day during the week preceding the opening, the front page
carried a special casino feature ("Roomier Casino Will Improve
Life for Workers") and a small, colour graphic of dice under the
tag line "Ready to Roll!" counting down the days. On the big day,
the A-section carried instructions on how to play roulette,
baccarat and blackjack. An intern at the time, I had done the
puff piece de r?sistance the week before: 12 inches of snappy
copy on what people would be wearing to the gala.
Aesthetically, the coverage, like the people at the party, looked
good, wrapped up as it was in a recent banner redesign and
printed on the Star's new press. But the
casino story represented change on a much more fundamental level
than page layout. A few years ago, if you wanted to gamble you
went to Nevada or New Jersey. Now, in an age of reduced
government expenditure and lower tax revenues, legislatures are
approving casinos as a fast way to make a buck. Among the seven
provinces that have legitimized gambling, Canada is now home to
52 casinos. Of course, gambling hasn't gone completely
downtown-in Ontario it's banished to the dark corners of the
province: Niagara, Windsor and Orillia. But as a local or
regional issue, the debate has become a big story for small
papers like the Niagara Falls Review and
Orillia's daily, The Packet & Times. And
because it's a story about changing the nature of a city, it
often generates more controversy than consensus.
On one
hand, it's the usual business tale about depressed communities,
jobs and economic opportunity. But a casino isn't the same as a
car plant. Gambling is a pastime associated with personal loss
and public crime, or, at the very least, a less than family-like
atmosphere. Which confronts citizens with a choice between the
pragmatic economic reality of, say, 5,000 new jobs, and the idea
of preserving a certain kind of lifestyle. Or at least that's how
it's supposed to work. As the only daily in Windsor, the
Star was in a position to influence how the
casino question was handled. But when the editorial board showed
its hand, it was of the same opinion as the mayor's office and
the business community: the casino was a good bet. This select
group of people, the city's elite, seemed to start the game
before the public was at the table, an action at odds with the
traditional role of the newspaper as a populist defender of
democracy existing outside established power structures. What
happened to the watchdog? Perhaps it's my own na?vet?, but the
only question the Star definitively answered
was this: Was there ever a chance the casino wouldn't be built?
By most measures, The Windsor Star
is a model of a community-minded newspaper, maybe one of the best
examples in Canada. The banner boasts "Canada?s #1 Metro
Newspaper in Readers Per Capita." After the 80,000 copies printed
daily have been passed around, more than 80 percent of Windsor
residents will have read the Star. And
although there are more wire pieces because of staff cutbacks in
the early '90s, the copy doesn't have the anonymity and "story by
numbers" feel of many big-city dailies. There are no cell-phone
advertisements disguised as technology sections and you usually
get to A7 before you hit a full-page ad. Instead, when it can,
the Star devotes its resources to running
special features on issues important to local residents, like
education and the economy. The work hasn't gone unrecognized: two
of the Star's four National Newspaper Awards
have been in the special projects category.
But the
most telling symbol of the Star's place in the
community is that residents don't just read it, they use it.
There's a steady stream of letters to the editor, and a regular
duty of the photographers is to shoot the couples who show up in
the newsroom dressed to the nines to have their 50th wedding
anniversary pictures taken for publication. Readers still
celebrate graduations and 40th birthdays with an ad and picture
in the paper, while the obit page runs more In Memoriams than
most larger papers. It sounds like a line you'd see on the side
of a bus, but The Windsor Star is a real part
of the community.
So in March 1992, when a local
Windsor developer, Bill Docherty, first proposed building a
small, unobtrusive, European-style casino as part of a sports
complex he had planned for downtown Windsor, it was with the good
of the community in mind that the paper supported the idea.
"Windsor was in desperate shape in those years,"
remembers Chris Vander Doelen, now an editorial writer for the
Star but at the time the city hall reporter.
"The business and labour community had gone through a two-year
process trying to identify what they could do to improve their
economy. Windsor's historic problem has been overreliance on the
auto industry; when that sector goes in the tank, Windsor's
entire economy follows. What we needed was something else to
depend on. And after study and discussions with economists, they
decided, since tourism is the world's fastest-growing business
sector, that increasing tourism was the city's best chance of
diversifying its economy. I thought this was a reasonable
assumption."
At the time the Docherty proposal
surfaced, the Star was running one of its
special series, "Economy Under Fire," which looked at how
residents were coping with the recession of the early '90s. The
answer was "Not well." A study by a University of Windsor
business professor had found only 61 percent of the area's wage
earners over the age of 18 held down full-time jobs at the time
(even the former mayor, David Burr, was out of work). An
editorial published a few days before the announcement had taken
the Rae government to task for ignoring the plight of border
towns that were seeing their local economies sucked dry by
cross-border shopping. A proposal that might shower the city with
money appeared as a light in a very dark sky.
The
provincial government certainly saw the light. The Ontario Casino
Corporation (OCC) was created to oversee the operation (Docherty
was out of the picture by then), an American firm was hired to
run it and Windsor's art gallery was moved to a mall to make room
downtown for an interim casino until the permanent facility was
opened last summer. On May 17, 1994, the doors swung open to a
lineup that stretched around the block. The casino had gone from
idea to opening in two years.
Of course, it helped that
there wasn't much opposition. Two days after the proposal
surfaced and long before the government had made a final decision
on where and when a casino might be built, the
Star's editorial board had already placed its
bet. Its first editorial on the subject detailed the economic
benefits the city could hope would accrue to it. While the writer
fretted about the absence of a government agency to supervise the
project, the paper's conclusion was "There's nothing in this
proposal that raises red flags." The Star's
influential opinion columnist, Gord Henderson, didn't even bother
with the qualification. "What took so long? Why the heck didn't
Windsor's...civic leadership pick up this ball and run with it
years ago?" he wrote on March 12, 1992.
Of course, a
newspaper is entitled to its editorial opinion, but the coverage
in the news hole in those early days showed the same willingness
to follow suit. The first story, which appeared March 11, 1992,
announced Docherty's proposal on the front page. It was
accompanied, on A4, by a second story: "Profit a Sure Bet at
Manitoba Casino." The lead explicitly stated Winnipeg's casino
was experiencing "bigger than expected profits." The story went
on to detail how many jobs the casino had created and noted that
the profits went to charity, although it did briefly suggest
there were some downsides for the city.
The next day,
high up in a story by reporter Scott Burnside, a local bishop
noted, "The economy does involve moral decisions;" he also said
"there are a lot of pitfalls" associated with casino gambling.
Much lower, the former general manager of the local convention
and visitors' bureau, John Deneau, was quoted as saying that a
casino "sounds like an excellent idea." The story ended up
headed: "Casino Gambling Good Bet, Tourism Officials say."
The following day, there was another story: "City
Casinos Could Lure High Rollers." This time Deneau had been moved
up to the fourth paragraph of a story that featured the succinct
lead "There's no shortage of high rollers around to make Windsor
Canada's Monte Carlo." The bishop had disappeared.
Eventually, Burnside was sent to Winnipeg to document the impact
casino gambling had had on that city. He filed a well-sourced and
balanced story that investigated both the pros and cons of
gambling in Winnipeg and ended with a plea for a plebiscite on
the issue. But a headline-skimmer wouldn't have had that
impression. "Winnipeg Casino Pays Handsomely" was the story's
head.
It's the kind of coverage that makes James Winter
cringe. "I think all along it's been a case of cheerleading for
the casino," says the University of Windsor communications
professor of the Star's coverage. Winter, who
has been called a thoughtful media critic by some
Star reporters and a lunatic by others, says
he still has to search for negative casino coverage in Windsor.
"Maclean's magazine has done critical stories,
I've seen critical stories in The Globe and
Mail, in the [Toronto] Star, I've
even seen Southam do a series which ran in The Windsor
Star but didn?t have any local material. The material
is out there but it tends to be ignored," says Winter. According
to the even-voiced, earnest professor, there's a simple reason
for The Windsor Star's support. "They would
say, well, it's good because it's good for the economy and it
provides jobs. But I really question whether they're concerned
about jobs at all or whether they just have this knee-jerk
support of development and business because it means more
advertising for them."
Not surprisingly, Jim Bruce, the
managing editor of the Star at the time the
casino bid was announced, is quick to dismiss Winter's criticism:
"He seems to have no understanding that the newspaper business is
like any other business in a free-enterprise system, that you
have to make money. People like him get on their high horse and
say that all editorial departments do today is kowtow to
advertisers. If it weren't for advertisers we wouldn't have too
many papers in our country. Somebody has to pay the freight."
In 1995, Bruce became publisher of the
Star, a position he held until he retired in
1997. That insider perspective has left Bruce with a keen sense
of what makes a paper viable. "I'm telling you, if there's a
recurring message I got from readers over the last many years of
newspapers, it would be we're too negative. I always used to say,
'Yeah, you can't bury your head in the sand, that really happened
out there, we're duty-bound to report it.' And that's true to a
degree. But there seems to be a lot of thinking that things that
are negative have more value than positive things." And for some
readers, a photo spread of locals arriving at the gala, decked
out for the biggest social event in Windsor's history, was simply
the paper documenting the success of the city.
Not that
Bruce is making excuses. He's unabashed about his paper's
decision to support the casino: "One would have to be a fool to
think it was not a good thing for Windsor. You wouldn't want a
casino in the ideal world, but it certainly has brought a lot of
jobs and money to Windsor."
The numbers certainly
bolster his argument. In 1993, 1.35 million cars crossed the
border at Windsor; three years later, the figure had risen to
2.75 million. Just 400 tour buses stopped in Windsor in 1993; in
1996, 10 times that many middle-aged American residents showed up
and left $1.5 million a day at the casino. Windsor job seekers
have also cashed in: the casino has a staff of 5,000, making it
the third-largest employer in the city, after Chrysler and Ford.
Even David Burr, the unemployed former mayor, got a job as a
dealer.
But Les Hyttenrauch, a team leader for
production and customer service at a local tooling firm, isn't
swayed. He opposed-and still opposes-the casino for decidedly
uneconomic reasons. "I think it has a detrimental effect on the
family," he says. "I think you should earn money the
old-fashioned way and not expect to get it handed to you through
a lottery or casino situation. As well, you're promoting an
addictive behaviour and making profit off of it."
Two
weeks after the proposal first surfaced, when city council
considered a resolution supporting the idea of casino gambling,
200 people, roughly half for and half against, crowded the
council chamber. The next day, in an issue that featured a large
picture of Docherty and a small one of Hyttenrauch, the
Star's editorial was polite toward, but
dismissive of, the people who had appeared in opposition. "While
those speaking against the plan were eloquent in the opposition,
their arguments rang hollow." But it was the wording of the
resolution that burned Hyttenrauch. It stated in part, "The
Windsor community has clearly demonstrated acceptance and support
for the concept [of a casino]," even though the
Star reported an even split in those for and
against at the council meeting. Believing that the community had
done no such thing, Hyttenrauch formed Voters Expressing True
Opinion (VETO) and began the "Did I say that?" campaign,
reproducing the phrase on fliers to protest what he and others
interpreted as a short-circuiting of the democratic process.
When it comes to an issue like a casino, backing a
referendum would seem to be a natural extension of the
Star's right-of-centre, almost libertarian,
editorial stance. But Hyttenrauch thinks the
Star purposely went after him in print.
"Anyone who was in opposition was a heretic," he says of the
Star's attitude. "This was going to be a great
thing for Windsor... and anybody who thought it wasn't was either
an extremist or had their head in the sand." Eventually
Hyttenrauch caught the eye of columnist Karen Hall, who, in a
piece titled "And the Family Will Survive This One Too," mocked
him for being a family-oriented, fundamentalist Christian.
"Basically, she said we were a bunch of nose-up hypocrites and
how could we be so stupid. It was a pretty nasty article."
Hall's story, the last lines of which read, "I may
never set foot in the casino, but I don't feel the least bit
intimidated by its existence. I'm more threatened by all those
good people who want to protect me from it," made a noble point
about free choice but failed to mention, let alone engage,
Hyttenrauch's position on the referendum.
Alan
Halberstadt, a former Star columnist, first
elected to city council in 1997 as a fiscal conservative,
supports the casino, but still agrees with Hyttenrauch. "I'm not
saying they should have come out against it editorially, but I
think they could have pushed the democratic process to say let
the people decide. [The role of a paper] is to question things,
not just to let things glide through."
James Winter
isn't so diplomatic in his assessment. "If they were so
democratically oriented, they would have demanded a vote like the
people of Detroit had. [Detroiters were asked three times if they
wanted a casino.] But it was something they didn't want to
consult the people on because what if the people said no?" (The
provincial government now requires any city seeking a casino to
put the question to a local vote.)
But Gord Henderson,
the current opinion writer for the Star, says
a referendum was impractical. "Unless you organized one, which
would have been humongously expensive, the only other way to do
it would be to wait until the next civic election. But there was
such a sense of urgency. I don't think we had the luxury of
hanging around two or three years for an election."
Three years after the interim casino had opened, the
Star did support a motion by city councillor
Margaret Williams to add a casino question to the ballot because
a second casino was being discussed by the mayor's office and
provincial officials.
Williams originally proposed
asking, "Do you feel that on balance casino gaming has been good
for Windsor?" That way, she believed, "People morally opposed to
gambling would be able to answer it truthfully." But the wording
was changed by council to ask whether residents thought casino
gaming had been of economic benefit to Windsor. As Williams says,
"A bit of a no-brainer." More than 31,000 voters agreed that the
casino was good for the economy, compared to 9,314 who disagreed.
A second question on whether residents wanted another casino-in a
sense asking whether they wanted Windsor to become Las Vegas
north-also passed, but not by much: 21,642 to 19,066.
"It was in favour but it showed there were a lot of people that
don't want the city turned over to casino gambling. I know
there's a large segment of the population that feels that way,"
says Halberstadt. For his part, Henderson favours the theory that
a larger majority of people wanted the first casino, but
residents, sick of hearing about casinos, didn't express that
opinion at the ballot box.
Kate Milberry and Rodger
Levesque, copublishers of Room, a local
monthly news and entertainment magazine, agree that a majority
would have voted for a casino in the first place but wonder how
much of that consent was manufactured by the
Star. Like Winter, they criticize the
Star for selectively reporting on the casino.
"There's what you put in the paper and what you leave
out, and what you leave out is just as important or just as
damning as what you put in. I think they're leaving a lot of
information out," says Levesque.
He thinks the real
impact of the casino has never been calculated and maintains it's
the Star's mandate to provide that information
when the other players in the deal, like the casino corporation
and city hall, won't. "How much of a subsidy is the casino
receiving? Are they paying their fair share for the damage their
customers are doing to our roads? There are a lot of questions
that go unanswered. We don't have the staff or resources to do a
real good story on it, so you'd expect someone with the resources
to do it but they don"t," said Levesque in a rant worthy of Rick
Mercer. "I think the Star was completely
misleading the public that this was pure opportunity. On one
level, you have people saying the economy has improved. But it's
improved at what price?"
Milberry believes the paper
failed to inform its readers about all the implications of having
a casino. "Of course there are the stories of devastation and
loss. Why don't we have these in-depth features on addiction and
the effect of casinos on cities, starting with Windsor? What's
happening here and how are they dealing with it? What do other
communities have? What are we doing differently? How
well-attended are Gamblers Anonymous groups? What are the stories
of the families of gamblers who are addicts? Do we do these in
the Saturday features section? No.
"The community was
not told about the implications of having a casino. We were just
told the benefits of the economic spin-offs. Great, I'm all for
telling that, but then tell the other side."
A current
Star reporter attributes the positive coverage
to the nature of newspaper reporting: "I think our stories
reflected the way the community was feeling about it. You
certainly didn't see any negative stories, but then I don't think
there was a lot of negativity in the community."
But
doesn't that say more about the mindset of the paper than public
opinion? In any case, Scott Burnside, the reporter first sent to
the Winnipeg casino and now a sports writer for the
National Post, defends the coverage when he
was working there. "I think that while we weren't necessarily
critical in our news coverage, we were balanced in taking a look
at a whole range of [issues], whether it was the offshoot of jobs
or the potential ramifications to the social fabric of the city.
I think they've made a point of not merely being a cheerleader
for the casino. I think the paper's having a reporter that's
dedicated to the casino beat is an indication of the paper
responding [to that]."
When I identify myself to Sue
Bailey, the Star's casino reporter at the time
of the opening, a wariness creeps into her voice. "All I can say
is that I've never felt any pressure to cast stories in a
positive light," she says, before mentioning the Freedom of
Information requests she's filed to pry financial information
from the reluctant hands of the OCC, and her stories exploring
cost overruns associated with the construction of the casino. She
mentions she's working on a major feature dealing with addiction.
"We've written the stories about the jobs that have been created,
the spin-offs for local restaurants and other entertainment
places, but at the same time we've also written about health and
safety concerns, working conditions and the concerns of
employees."
Bailey, who took over the beat in 1997 but
has now moved on to a new job with the Canadian Press, certainly
hasn't endeared herself to casino management. The casino hired
Toronto firm Shandwick Canada to handle PR for the gala opening.
Shandwick assigned an employee, complete with radio headset ? la
CIA operatives, to trail Bailey over the course of the evening
because she was considered a "troublemaker" for a snide article
she had written on the d?cor of the new casino hotel rooms prior
to the opening.
Chris Vander Doelen, Bailey's
predecessor, now an editorial writer, was the first casino beat
reporter in Canada. Like Bailey, he's a bit defensive when I
call: "If you're asking me to give an opinion on what kind of job
I did, I think I did a good job." As an editorial writer, Vander
Doelen supports the casino (he thinks the first one wasn't big
enough and would like to see another), but he says as a reporter
he approached the casino beat like any other. He found the
biggest impediment to stories was the brick wall put up by the
American firms hired by the OCC to run the casino. "I was a
reporter trying to find out stuff. They were determined I
wouldn't."
He compensated by "scraping and digging and
hanging around and keeping my ears open and asking people
questions." He says, "I'd be at a bar after work and I'd hear
somebody say they were a dealer, I'd start asking questions. I'd
go into the casino at least once a week and talk to staff. I'd
buy a draft and shoot the shit with the bartender, ask him how
things were going."
Vander Doelen thinks the
Star devoted too much space to the casino,
especially in the early days. "We started to get a backlash from
some readers saying they were sick of reading about it. It was
the biggest thing going on in the city but there were days when
we had five or six stories in the paper related to this."
Today, critics like Milberry admit the current coverage
is no longer as blatantly boosterish as it was in the very early
days. Inevitably, the casino has become just another part of the
community, subject to the same treatment by the
Star as any other institution. But the fact
remains that by not challenging the casino in the first place,
The Windsor Star, at least in the early days,
was an accomplice in, rather than a questioner of, the move to a
casino economy. Winter believes the paper, by not exploring other
options, has allowed the city to saddle itself with a second-rate
industrial base. "I think that the paper, if it is going to live
up to the way in which newspapers in the media represent
themselves, that is, as serving the public interest, should be
concerned about the people. And that doesn't mean just being
concerned about jobs, but concerned about the type of jobs people
have."
Levesque agrees that by adopting a casino
economy, the city is settling for something second best. "[The
Star] is looking at how the largest amounts of dollars can come
into a community, not how the largest number of people can have
dignity."
Dignity is not a word that comes to mind when
you walk through the casino. The noise generated by thousands of
slot machines numbs the senses, while the rows of slot
players-the majority of them low-income Americans, slumped on
stools, blank stares fixed on the tumblers, robotically dumping
tokens into the machines-leaves you with an impression of
anything but the glitz of the opening. I notice how much fun
they're not having.
But that Windsor
had to do something about its economy was obvious.
What was the question. As the world economy
shifts to a-pick your adjective-global/knowledge/digital economy,
local municipalities are left to deal with the fallout of a
manufacturing base draining to the developing nations of the
world. Some municipalities, like the suburbs around Ottawa or
Toronto, have countered by going high tech. The only other option
seems to be the service/tourist industry.
And sure, a
job at a software development firm in some lovely, landscaped
industrial park where everyone's pulling down $200,000 a year and
driving his SUV to Starbucks instead of standing around in a
cheesy tuxedo at 11 bucks an hour would have been nice. But let?s
face the facts: this is Windsor. It already had a reputation
among Americans as Tijuana North for its strip clubs and lower
drinking age, and millions of Americans live within a day's drive
(which means that the money spent at the casino is coming from
outside the community, and the problems that result from losing
that money disappear when the Americans leave).
If you
were going to design a city for a casino, you'd look to Windsor
for the blueprint. Besides, ask any of the employees: they'll
tell you it's not a great job but it's not bad and in some cases
it pays well-dealers can make $60,000 a year. In that way, the
editorial board was right, the casino has paid off. But that?s
still an opinion about where the final bottom line lies. An
opinion like Rodger Levesque's and James Winter's comments are
simply that-opinions. And, to extend that line of thinking, those
are the views of just three of Windsor's 200,000 residents, a
group of people who, according to the policy-makers of the city,
can't be trusted to make the right decision.
As for
Hyttenrauch, when he appeared in front of council the night it
decided to support the casino proposal, he argued it would only
add to Windsor's seedy reputation. The last thing he said to a
Star reporter that night was that he hoped
prostitution is never legalized in Ontario "because the city of
Windsor will be the first to have brothels." As a potentially
lucrative economic activity, it's probably an initiative the
Star could be trusted to support.